The Magic Castle Hotel (located in Los Angeles) is a converted two-story apartment complex built in the ‘50s. 

Painted canary yellow, it resembles a budget motel.

Out of the hundreds of Los Angeles hotels, it's one of the three highest-rated.

With more than 2,900 reviews on Trip Advisor, 93% of guests rate it with high marks.

So how does the Magic Castle Hotel earn better ratings than its famous competition, like the Four Seasons and Ritz-Carlton?

What’s their secret?